| Name | Park: eFulfil |
| URL | Because this is a private system we are unable to provide a link to the site. |
| Description | A Business to Business online product procurement system. |
| Applications |
- Online catalogue - Customer login that controls access levels (and therefore what users can and can't do on the system) - Order tracking - Stock level management - Reporting module |
| Comments | The Park eFulfil site is a typical example of how both sides of the B2B relationship benefit. Park supply printed materials (stationary, etc.) to a large number of clients. Reordering was previously conducted via phone and fax which generated a high maintenance overhead. By upgrading to an online system, Park have been able to considerably increase efficiency which has improved customer satisfaction. Adding value to an existing service such as this is an excellent way of contributing to customer loyalty. |